Terms & Conditions — Your Agreement with obaje

1 Introduction and Acceptance

These Terms & Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "You") and obaje ("obaje", "We", "Us", "Our"), the operator of the online gaming platform accessible at obaje.io and all associated subdomains and mobile interfaces.

By registering an account, accessing the website, downloading any associated software, or using any service offered by obaje, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. If you are acting on behalf of another individual or organisation, you represent that you have the authority to bind that party to these Terms.

These Terms apply to all users of the obaje platform, regardless of the method of access (desktop browser, mobile browser, or any other interface). They govern all activities on the platform including, without limitation, account registration, deposits, withdrawals, participation in casino games, sports betting, lottery, fishing games, bonus claims, and any communication with obaje customer support.

These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, which are incorporated by reference into this Agreement.

2 Eligibility and Registration

2.1 Age Requirement

You must be at least 21 years of age to register and use the obaje platform. This is a strict requirement with no exceptions. By creating an account, you represent and warrant that you are 21 years of age or older. obaje reserves the right to request documentary proof of age at any time. If we determine that a user is under 21 years of age, we will close the account immediately, void any pending bets or game outcomes, and return the deposited funds (less any bonuses) in accordance with our internal procedures.

2.2 Eligible Players

The obaje platform is intended for use by players located in Bangladesh. It is your sole responsibility to ensure that your use of the platform is lawful in your jurisdiction. obaje makes no representations or warranties that the platform is lawful in all jurisdictions. If online gaming is unlawful in the jurisdiction from which you are accessing the platform, you must not use obaje.

2.3 Registration Process

To access the full features of obaje, you must register an account by providing accurate, current, and complete information. You agree to keep your registration information up to date at all times. Registration requires, at minimum, a valid mobile phone number, a secure password, and acceptance of these Terms. obaje reserves the right to reject any registration application at its sole discretion.

2.4 One Account Policy

Each individual person may hold only one active obaje account. If obaje detects that a single person operates multiple accounts — whether under the same name, mobile number, payment method, device, or IP address — all duplicate accounts may be closed without notice. Any bonuses, free bets, or winnings accrued across duplicate accounts will be forfeited. The original account may also be subject to review and suspension.

2.5 KYC Verification

obaje operates a Know Your Customer (KYC) verification process. You may be required to provide identification documents including, but not limited to, a National Identity Card (NID), passport, or other government-issued photo identification, as well as proof of payment method ownership. Withdrawal requests may be held pending successful completion of KYC verification. Providing false or misleading identification documents constitutes fraud and will result in immediate account closure and potential referral to the relevant authorities.

3 Account Management

3.1 Account Security

You are responsible for maintaining the confidentiality of your obaje login credentials, including your username, password, and any one-time passwords (OTPs) issued to your registered mobile number. You must not share your login credentials with any third party. obaje will not be liable for any losses resulting from unauthorised access to your account where such access results from your failure to keep your credentials secure.

3.2 Reporting Unauthorised Access

If you suspect that your account has been accessed without your authorisation, or that your credentials have been compromised, you must notify obaje support immediately by emailing [email protected]. obaje will take reasonable steps to investigate and, where appropriate, suspend the account pending investigation.

3.3 Account Accuracy

You agree to provide accurate and truthful information when registering and throughout your use of the platform. Submitting false information — including a false date of birth, a name that does not match your identity documents, or a payment method that does not belong to you — constitutes a material breach of these Terms and may result in immediate account closure and forfeiture of account balance.

3.4 Inactive Accounts

An account is considered inactive if no login activity has been recorded for a period of 12 consecutive months. obaje reserves the right to apply an inactivity administration fee to inactive accounts, subject to prior notice being sent to the registered contact details. The applicable fee and notice period will be communicated to you before any deduction is made.

4 Deposits and Withdrawals

4.1 Accepted Payment Methods

obaje accepts deposits and processes withdrawals via the following approved payment methods: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and bank transfer to supported Bangladeshi banking institutions including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and others as listed in the cashier at the time of transaction. All transactions are denominated in Bangladeshi Taka (BDT).

4.2 Deposit Limits

Minimum and maximum deposit limits apply to each payment method and are displayed in the obaje cashier. The minimum deposit is ৳500. obaje reserves the right to modify deposit limits at any time. Players enrolled in responsible gaming deposit limit programmes may have lower limits applied at their own request.

4.3 Withdrawal Conditions

Withdrawals are available to verified accounts only. The following conditions must be met before a withdrawal request will be processed:

• Your account must have completed KYC identity verification.
• The withdrawal must be made to a payment method registered in your name.
• Any active bonus wagering requirements attached to your account balance must be satisfied prior to withdrawal.
• The withdrawal amount must meet the applicable minimum withdrawal threshold as displayed in the cashier.

obaje reserves the right to request additional verification documentation before processing any withdrawal, particularly for large withdrawal amounts or where account activity raises security concerns.

4.4 Processing Times

obaje aims to process approved withdrawal requests within 24 to 72 hours, subject to verification status and payment method processing times. Mobile wallet withdrawals to bKash and Nagad are typically processed more quickly than bank transfer withdrawals. obaje is not liable for delays caused by the payment processor or the player's financial institution.

4.5 Currency and Conversion

All obaje accounts are held in Bangladeshi Taka (BDT). obaje does not support multi-currency accounts. Deposits made via international payment methods (Visa, Mastercard) that involve currency conversion will be converted to BDT at the prevailing exchange rate at the time of the transaction. obaje is not responsible for exchange rate fluctuations.

5 Bonuses and Promotions

5.1 General Bonus Terms

obaje offers a range of promotional bonuses to eligible players, including welcome bonuses, deposit match bonuses, free bet credits, reload bonuses, and seasonal promotional offers. All bonuses are subject to the specific terms and conditions published at the time of the offer, which supplement and are incorporated into these general Terms.

5.2 Wagering Requirements

Bonus funds awarded to your account are subject to wagering requirements before they may be withdrawn as cash. The applicable wagering requirement multiplier will be clearly stated in the individual promotion's terms. Failure to satisfy wagering requirements within the specified validity period will result in the automatic expiry and forfeiture of the bonus and any winnings generated from it.

5.3 Bonus Eligibility

Bonuses are available to one account per household, per device, and per IP address, unless otherwise stated in the specific promotion's terms. Players who have previously self-excluded or applied deposit limits under the responsible gaming programme are not eligible for promotional bonuses during any restricted period.

5.4 Bonus Abuse

obaje strictly prohibits bonus abuse in any form. This includes, but is not limited to: creating multiple accounts to claim the same bonus more than once; placing opposing bets to meet wagering requirements without meaningful gaming engagement; using automated software to clear bonuses; and any other strategy that, in obaje's reasonable judgement, constitutes abuse of the promotional system. Where bonus abuse is identified, obaje reserves the right to void the bonus, forfeit associated winnings, and close the account.

5.5 Modification and Withdrawal of Promotions

obaje reserves the right to modify, suspend, or permanently withdraw any promotional offer at any time without prior notice. Changes to ongoing promotions will be communicated to affected players via registered contact details where practicable.

6 Gameplay Rules and Fair Play

6.1 Game Rules

Each game available on the obaje platform — including casino table games, slot machines, live dealer games, sports betting markets, lottery draws, and fishing arcade games — is governed by individual game rules provided within the game interface or associated help documentation. It is your responsibility to familiarise yourself with the applicable rules before placing bets or wagering real money.

6.2 Return to Player (RTP)

All casino games on the obaje platform operate with a published theoretical Return to Player (RTP) percentage. RTP is calculated over a statistically significant number of game rounds and does not guarantee individual outcomes in any single session. Actual results may differ from the theoretical RTP in any given session.

6.3 Random Number Generation

All non-live casino games on the obaje platform use certified Random Number Generation (RNG) technology to determine game outcomes. RNG systems are tested and certified by independent third-party testing laboratories. This ensures that every spin, card draw, or dice roll is statistically independent of previous outcomes.

6.4 Betting Limits

Minimum and maximum bet limits apply to all games and betting markets on the obaje platform. These limits are displayed within each game or market. obaje reserves the right to change betting limits at any time without notice.

6.5 Disputes Regarding Game Outcomes

In the event of a discrepancy between the result displayed on your device and the result recorded on obaje's servers, the result recorded on obaje's servers shall be deemed the authoritative result. If you believe a game outcome is in error, you must contact support within 7 days of the disputed event. obaje will investigate and provide a resolution within a reasonable timeframe.

7 Prohibited Conduct

The following conduct is strictly prohibited on the obaje platform. Engaging in any of the following activities may result in immediate account suspension, permanent closure, forfeiture of funds, and where applicable, referral to law enforcement authorities:

• Fraud and Misrepresentation: Providing false identity information, using stolen payment methods, or misrepresenting your age, location, or identity in any way.
• Multi-Accounting: Registering or operating more than one obaje account simultaneously, regardless of the payment method or device used.
• Collusion: Coordinating with other players to gain an unfair advantage in any game, particularly in live dealer games or sports betting markets.
• Use of Automated Software: Using bots, scripts, artificial intelligence systems, or any automated process to interact with the obaje platform, place bets, or clear wagering requirements.
• Chargebacks: Initiating a payment dispute or chargeback with your payment provider in respect of a valid obaje deposit. Chargebacks result in immediate account suspension pending investigation.
• Exploiting System Errors: Taking advantage of software bugs, display errors, payment processing errors, or any other technical malfunctions to gain funds or advantages that would not otherwise be available. Any winnings generated from such exploitation will be voided.
• Money Laundering: Using the obaje platform for any purpose related to money laundering, terrorist financing, or any other financial crime. obaje is committed to anti-money laundering (AML) compliance and will report suspicious activity to the appropriate authorities.
• Underage Gambling: Attempting to register or use the platform if you are under 21 years of age, or facilitating access by any person under 21.

8 Responsible Gaming

obaje is committed to promoting responsible gaming. We provide a suite of player-protection tools available to all account holders at no cost. These tools are accessible directly from your account settings and include:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit.
• Session Time Reminders: Receive notifications after a specified period of continuous play.
• Cooling-Off Periods: Temporarily restrict access to your account for a defined period.
• Self-Exclusion: Permanently exclude yourself from the obaje platform. Self-exclusion requests are processed immediately and are irreversible for the duration of the exclusion period.

If you feel that your gaming behaviour is causing harm to yourself or others, we strongly encourage you to make use of these tools and to read our full Responsible Gaming Policy. obaje is an entertainment platform — not a source of income. Please always gamble within your means and never chase losses.

obaje is strictly for adults aged 21 and above. Minors must not be permitted to access the platform under any circumstances.

9 Intellectual Property

All content on the obaje platform — including but not limited to the website design, logos, graphics, text, software, game content, promotional materials, and the obaje brand identity — is the intellectual property of obaje or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the obaje platform for your personal, non-commercial gaming enjoyment only. You may not reproduce, redistribute, modify, adapt, sublicense, sell, or create derivative works from any obaje content without express written permission from obaje.

Game content provided by third-party studios — including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi — remains the intellectual property of those respective studios and is licensed to obaje for delivery to players. Your use of game content is subject to any applicable end-user licence terms imposed by those studios.

10 Limitation of Liability

To the fullest extent permitted by applicable law, obaje shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the platform, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruptions.

obaje's total aggregate liability to you for any claims arising in connection with your account or use of the platform shall not exceed the total amount deposited by you in the 12-month period immediately preceding the event giving rise to the claim.

obaje does not guarantee uninterrupted, error-free access to the platform. Scheduled maintenance, third-party outages, and circumstances beyond obaje's control may temporarily affect platform availability. obaje will use reasonable endeavours to minimise disruption and to notify players of planned maintenance in advance.

Nothing in these Terms shall operate to exclude or limit liability for fraud, wilful misconduct, or any other liability that cannot be excluded or limited by law.

11 Privacy and Data Protection

obaje collects, processes, and stores your personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to the collection and processing of your personal data as described in that policy.

obaje applies industry-standard security measures — including 256-bit SSL encryption, OTP-gated account access, and secure password hashing — to protect your personal and financial data. However, no security system is impenetrable, and obaje cannot guarantee absolute security of data transmitted over the internet.

obaje will not sell your personal data to third parties for marketing purposes. We may share data with payment processors, identity verification providers, and regulatory or law enforcement bodies as required to operate the platform and comply with legal obligations.

12 Amendments to These Terms

obaje reserves the right to amend these Terms & Conditions at any time. When material changes are made, obaje will notify registered players via the contact details on file — typically by email or in-platform notification — with a minimum of 7 days' notice before the amended terms take effect. Continued use of the platform after the effective date of any amendment constitutes acceptance of the revised Terms.

We encourage you to review these Terms periodically to stay informed of any updates. The "Last Updated" date at the top of this document reflects the most recent revision.

13 Termination

13.1 Termination by You

You may close your obaje account at any time by contacting customer support. Upon closure, any verified balance remaining in your account (less any outstanding bonus obligations) will be returned to you via your registered payment method, subject to standard withdrawal verification procedures.

13.2 Termination by obaje

obaje reserves the right to suspend or permanently terminate your account at any time, with or without notice, if obaje determines in its sole discretion that you have breached any provision of these Terms, engaged in prohibited conduct, or if it is otherwise in obaje's legitimate business interests to do so. Where termination is for cause, obaje may withhold account balances pending investigation into any alleged misconduct.

13.3 Effect of Termination

Upon termination of your account for any reason, all licences and rights granted to you under these Terms will immediately cease. Provisions of these Terms that by their nature should survive termination — including sections relating to intellectual property, limitation of liability, prohibited conduct, and governing law — shall survive termination.

14 Governing Law and Disputes

These Terms shall be interpreted in accordance with applicable law. In the event of any dispute arising between you and obaje in connection with these Terms or your use of the platform, the parties agree to attempt resolution through good-faith negotiation in the first instance.

If a dispute cannot be resolved through negotiation within 30 days of one party notifying the other, either party may escalate the matter through the formal dispute resolution process described in the obaje FAQ. obaje aims to resolve all player disputes fairly, transparently, and within a reasonable timeframe.

These Terms are written in English. In the event of any conflict or inconsistency between any translated version of this document and the English version, the English version shall prevail.

15 Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the obaje support team. We operate during Bangladesh Standard Time (BST, UTC+6) and aim to respond to all enquiries within 24 hours.

Support contact: [email protected]

Please include your registered mobile number and a clear description of your query in all correspondence to allow us to assist you as efficiently as possible.